Patient Guide

Admission & Discharge

Admission and Discharge

Admission is registered at the Reception and discharge is processed at the Dispensary which are located on the Ground Floor.

Clinic Operation Hours
  • 9am to 5pm (Monday - Friday)
  • 9am to 1pm (Saturday)
  • Closed on Sunday and Public Holiday
Visiting Hours
  • 9.30am to 10.30pm


Before you are admitted to the hospital, our respective staff will call you to obtain preliminary information.

What to bring for registration
  • Patient’s Identification Card (IC) or Passport
  • Doctor's Admission Order
  • Guarantee Letter from Insurance or Company with a deposit of RM1,000-RM2,000
  • Deposit of 80% of the cost of surgery have to be made upon admission by self-paying patient


Your doctor will decide the actual day of your discharge depending on your physical condition and discharge needs.

When You are Discharged

The dedicated staff will confirm with you when all of your care is completed as per your doctor's instructions. Thereafter, you will be given discharge instructions and prescription for medication before you proceed to the Dispensary to complete the discharge process.


Upon discharge, you will be given a follow-up appointment. Additionally, our Post Operation Home Visit Programme offers a comprehensive approach to "after care". It encompasses a wide variety of services, based on the individual needs of the patient. This will normally be arranged with our dedicated staff before your discharge.